Client Support Specialist

2 months ago


Albany, New York, United States DeNooyer Chevrolet Full time

Customer Service Representative Role Overview

Are you a personable and enthusiastic individual who thrives on customer interaction? We are seeking a Customer Service Representative to embody our company values. This position requires delivering exceptional customer support, effective communication, and strong organizational capabilities.

  • Assist clients with inquiries regarding products and services while addressing any challenges they may face.
  • Engage with prospective clients by responding to their questions and providing insights into our offerings.
  • Maintain precise customer records and update account information as necessary.
  • Address any product or service issues by understanding customer feedback and escalating concerns to the relevant supervisor.
  • Identify customer requirements and suggest appropriate products or services to enhance their overall experience.
  • Collaborate with colleagues to meet shared objectives and deliver outstanding results.

Advantages of Being Part of Our Organization:

  • Access to comprehensive Medical and Dental benefits
  • Participation in our 401K retirement plan
  • Enjoy Paid time off and vacation opportunities
  • Opportunities for professional development
  • Receive Paid training to improve your skills
  • Exclusive employee vehicle purchase programs
  • Work in a family-owned and operated environment
  • Experience long-term job security and stability
  • Flexible work hours to suit your lifestyle
  • Discounts on a variety of products and services

Required Skills and Qualifications:

  • Proven customer service experience
  • Strong commitment to quality standards
  • Effective problem-solving skills
  • Excellent verbal communication abilities
  • Active listening skills
  • Aptitude for resolving conflict situations
  • Proficiency in analyzing information
  • Ability to multitask efficiently
  • No prior experience required; training will be provided for suitable candidates


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