Guest Services Ambassador

4 days ago


Anaheim, California, United States Wyndham Destinations Full time

Become a Seasonal Part-Time Guest Services Ambassador at Wyndham Destinations

As a Seasonal Part-Time Guest Services Ambassador, you will be the primary point of contact for our guests, delivering exceptional experiences from registration to checkout. Your friendly demeanor, excellent communication skills, and ability to multitask will make you an invaluable member of our team.

In this role, you will provide accurate information about the resort and local area, process transactions efficiently, manage cash receipts, and verify charges and credits during check-out procedures. You will also reserve and confirm reservations, offer room rate quotes, and respond to guest inquiries and concerns with a smile.

About the Job:

  • Deliver personalized guest services that meet or exceed expectations
  • Provide detailed information about the resort and local area
  • Process transactions accurately and efficiently
  • Manage cash receipts and perform cashier duties
  • Verify charges and credits during check-out procedures
  • Reserve and confirm reservations
  • Offer competitive room rate quotes
  • Respond to guest inquiries and concerns

Requirements:

  • Positive attitude and professional appearance
  • Excellent English language skills and communication abilities
  • Strong problem-solving skills with independence
  • Basic math skills and understanding of cash handling procedures
  • Ability to multitask with attention to detail
  • Basic computer and office skills

Salary and Benefits:

The hourly rate for this role is $18.00. Our comprehensive benefits package includes medical, dental, vision, flexible spending accounts, life and accident coverage, disability insurance, paid time off (dependent on position), parental leave, holidays, wish day paid time off, 401(k) with employer match, legal and identity theft plan, voluntary income protection benefits, wellness program, and employee assistance program.



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