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Shift Operations Manager

2 months ago

Columbus, Ohio, United States Caesars Entertainment Corporation Full time
Job Summary

We are seeking a highly skilled and experienced Shift Operations Manager to join our team at Caesars Entertainment Corporation. As a key member of our security department, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional customer service.

Key Responsibilities
  • Assist the Manager: Collaborate with the department manager to oversee the day-to-day operations of the security department, ensuring that all tasks and duties are completed efficiently and effectively.
  • Screen and Interview Applicants: Conduct thorough interviews and screenings of job applicants to ensure that they meet the necessary qualifications and standards for employment.
  • Scheduling and Staffing: Develop and implement effective scheduling and staffing plans to ensure that the security department is adequately staffed at all times.
  • Payroll and Administrative Duties: Assist with payroll-related tasks, including processing payroll, managing employee benefits, and maintaining accurate records.
  • Security Procedures: Assist in the planning and implementation of security procedures for routine operations and special events, ensuring that all protocols are followed and that the security department is prepared to respond to any situation.
  • Supervision and Training: Directly supervise supervisors in the performance of their duties, providing guidance, support, and training as needed to ensure that they are equipped to handle their responsibilities.
  • Reporting and Communication: Maintain accurate and professional report writing procedures, ensuring that all reports are thorough, concise, and well-organized.
  • Emergency Response: Respond promptly and effectively to emergency situations, providing first aid, CPR, and AED as needed to ensure the safety and well-being of guests, employees, and visitors.
  • Property Inspections: Conduct regular tours of the property to identify potential safety hazards, property damage, and areas of concern, taking prompt action to address any issues that are identified.
  • Cleanliness and Maintenance: Assist in maintaining the cleanliness and order of the property, including picking up litter and pushing in chairs to ensure that the facility is always presentable and welcoming.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this position.
  • Security Experience: A minimum of 2 years of experience in a security-related field is required, with a strong background in security procedures and protocols.
  • Leadership Skills: Excellent leadership and communication skills are essential for this role, as you will be working closely with supervisors and other team members to ensure the smooth operation of the security department.
  • Problem-Solving Skills: Strong problem-solving skills are required, as you will be responsible for responding to emergency situations and resolving conflicts in a fair and professional manner.