Director of Franchise Development

1 day ago

Middletown, United States Haven: Childcare, Workspace, Fitness Full time
Franchise Development Director Opportunity

Haven Franchising is seeking a seasoned Franchise Development Director to drive franchise growth and lead sales and expansion strategies. As a key member of our team, you will be responsible for developing and implementing a comprehensive franchise sales strategy, coordinating with the leadership team and the Board to meet growth targets.

Key Responsibilities:
  • Develop and implement a comprehensive franchise sales strategy, coordinating with the leadership team and the Board to meet growth targets.
  • Drive organic lead generation with support from digital and marketing teams, maintaining a top-quartile cost-per-acquisition (CPA). Manage multiple sales channels, including organic leads and franchise consultant partnerships.
  • Establish an annual development plan, including sales targets, channel mix, and budget. Track key performance indicators (KPIs), such as cost-per-lead (CPL) and CPA, through the franchise sales process.
  • Lead monthly multi-brand discovery events with corporate teams, providing prospective franchisees with an unparalleled experience aligned with Haven's mission and vision.
  • Lead and manage relationships with 3rd party sales agents, franchise consultants, and development teams. Ensure external partnerships are aligned with Haven's brand and franchise goals.
  • Ensure all franchise candidates meet financial qualifications and regulatory requirements. Develop strong relationships with lenders and financing partners (e.g., SBA, Guidant, FranFund) to provide franchisees with clear financing options.
  • Oversee the territory mapping process in coordination with Morrow-Hill, leveraging tools like Buxton to optimize market expansion.
  • Work closely with Operations, Real Estate, Marketing, Communications, and Legal teams to refine and enhance the franchise development process.
  • Prepare monthly KPI scorecards and weekly status reports to track franchise development progress and sales team performance.
  • Serve as the main point of contact for prospective franchisees, franchise brokers, and internal teams. Maintain strong relationships with franchise broker networks.
Qualifications:
  • Minimum 10 years of experience in sales, with a preference for franchise sales.
  • Proven success in managing B2B or B2C sales environments and multiple sales channels.
  • Bachelor's degree required; MBA or related graduate degree preferred.
  • Exceptional interpersonal skills with the ability to build and maintain strong relationships with franchisees, brokers, and leadership teams.
  • Strong project management, organizational, and communication skills.
  • Knowledge of current industry trends in franchising is a plus.
  • Experience managing franchise development in a fast-paced, multi-brand environment.
  • Proficiency with CRM systems, Buxton, and franchise-specific software is highly desirable.
Benefits:
  • Comprehensive Health Insurance (medical, dental, vision)
  • Onsite or Subsidized Fitness Facilities or Wellness stipends for Hybrid/Remote employees
  • Paid Sick Leave
  • Flexible Work Hours and Remote Work Options
  • Generous Paid Time Off (vacation, holidays, sick time)
  • Parental Leave (maternity, paternity, and adoption leave)
  • Childcare Support (subsidized childcare, on-site childcare)
  • Retirement Savings Plans (401(k) with 4% employer match)
  • Tuition Reimbursement and Education Assistance Plans
  • Financial Planning and Advising Services
  • Bonus opportunities
  • Career Development & Learning
  • Professional Development Allowances (courses, certifications, conferences)
  • Internal Mobility and Career Growth Opportunities
  • Regular Performance Reviews and Feedback
  • Employee Recognition & Engagement
  • Professional Recognition Programs (peer-to-peer recognition programs)
  • Team-building Activities (off-site retreats, workshops)
  • Regular Employee Feedback Surveys
  • Workplace Perks
  • Meals and Snacks (onsite offering, snacks, coffee, drinks, occasional meals and team meals)
  • Pet-friendly Offices (corporate office)
  • Company Outings and Social Events
  • Employee Discounts (on company products/services or with external partners)

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