Project Director

2 weeks ago


Frederick, Maryland, United States Global Enterprise Services, LLC Full time
Job Overview

We are seeking a highly skilled Project Manager to join our team at Global Enterprise Services, LLC.

The successful candidate will be responsible for providing management and oversight for all Contractor employees, ensuring timely submission of deliverables, and serving as the primary point of contact for helpdesk support.

Key Responsibilities:

  • Manage, coordinate, and facilitate initiatives and projects with varying timelines and scopes.
  • Oversee helpdesk support, including coordination of support scheduling, project deployment timelines, and problem/issue tracking/reporting.
  • Analyze technical, functional, and personnel issues, and collaborate with the COR to propose changes to business processes and documentation.
  • Identify opportunities to utilize DHA Enterprise Services to facilitate automation of IM/IT requirements.
  • Ensure an adequate level of helpdesk support is provided based on workload.

Requirements:

  • At least 3 years' experience in a management role.
  • At least 3 years' experience providing customer support.
  • At least 3 years' experience providing functional/technical IT support.
  • GSEC or CompTIA Security+ Certification upon hire.

Location: Fort Detrick, Maryland

Clearance: Secret



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