Restaurant Operations Manager
4 weeks ago
About the Role:
The Restaurant Shift Manager is a key member of our team, responsible for managing the day-to-day operations of our restaurant during their assigned shift. This includes overseeing the preparation and presentation of food, managing staff, and ensuring exceptional customer service.
Key Responsibilities:
- Train, develop, and mentor staff to ensure they have the skills and knowledge needed to succeed in their roles.
- Create a warm and welcoming work environment that promotes a positive and productive team culture.
- Monitor and reinforce food safety procedures to ensure a safe and healthy environment for customers and staff.
- Maximize store sales and profit goals by implementing effective sales strategies and managing inventory.
- Maintain high standards of quality, service, and cleanliness (QSC) to ensure a positive customer experience.
- Protect the Wendy's brand and assets by adhering to company policies and procedures.
- Demonstrate a drive for results and a commitment to excellence in all aspects of the job.
Requirements:
- At least 18 years of age.
- High school diploma or equivalent preferred.
- Minimum of one year Shift Manager or equivalent experience required.
- Flexibility to work rotating shifts, including weekends and holidays.
- Demonstrated ability to lead and manage a team in a fast-paced environment.
- Excellent problem-solving and decision-making skills, with a customer-focused approach.
About Us:
The Wenspok Companies is a privately owned franchise of Wendy's Restaurants in the USA, operating over 67+ locations across multiple states and employing over 2,500+ team members. We are an equal opportunity employer and are committed to providing a positive and inclusive work environment for all employees.
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