Customer Service Representative

2 days ago


Hillsboro, United States U-Haul Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Inspect and maintain equipment on the lot, ensuring it is in good working condition.
  • Answer questions and educate customers about our products and services, promoting a positive and informative experience.
  • Prepare rental invoices and accept equipment returned from rental, ensuring timely and accurate processing.
  • Install hitches and trailer wiring, and fill propane tanks, as needed.
  • Participate in ongoing continuous education through U-Haul University, staying up-to-date on the latest products and services.
Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
  • Availability to work weekends and holidays, as needed.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction.
What We Offer:
  • A competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A supportive and collaborative work environment.
  • Access to ongoing education and training.
  • A comprehensive benefits package, including health insurance, paid time off, and more.

We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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