Health and Wellness Professional
1 week ago
iCRYO One Loudoun is a cutting-edge Health and Wellness Center that offers a range of innovative services, including Whole Body Cryotherapy, Red Light Therapy, Infrared Sauna, Body Sculpting, and IV therapy. Our mission is to empower individuals to achieve optimal wellness and quality of life through professional, affordable, and convenient recovery services.
Key Responsibilities:
- Assist and educate guests in achieving their wellness goals with exceptional customer service.
- Market services through social media and attend community events to promote the center's offerings.
- Continuously educate oneself on products and services, as well as work collaboratively with colleagues to maintain a safe and efficient environment.
- Identify and solve problems, set expectations, and complete daily tasks with minimal supervision.
Requirements:
- Ability to work a flexible schedule, including evenings and weekends, with a minimum of 12-30 hours per week.
- Ability to comprehend and pass iCRYO-designed service exams following initial training.
- Excellent time management skills, good judgment, and ability to multitask.
- Exceptional guest experience skills, with the ability to handle and resolve guest issues to maintain loyalty.
- Ability to understand guest needs, educate guests on services, and meet or exceed minimum productivity requirements.
- Professional appearance and positive attitude, with a commitment to maintaining a clean environment and upholding company standards.
What We Offer:
Base pay plus commission, with opportunities for growth and development in a dynamic and supportive team environment.
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