Customer Experience Professional
3 weeks ago
About the Role
We are seeking a motivated and results-driven Customer Service Representative to join our team at Mass Markets in Wichita. As a key member of our contact center team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.
Duties and Responsibilities
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints and concerns efficiently and effectively.
- Collaborate with internal teams to resolve complex issues.
- Maintain accurate records and documentation of customer interactions.
What We Offer
- A competitive salary of $42,000 per year.
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
Estimated Salary: $42,000/year
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