Veterinary Service Coordinator
3 weeks ago
**About Us:**Ethos Veterinary Health is a leading network of specialty and emergency hospitals across North America, dedicated to delivering compassionate care and rewarding careers for veterinarians. Our state-of-the-art facilities and collaborative team of over 1,500 specialized doctors provide unparalleled care for nearly 2 million pets annually.
**Your Role:**We are seeking an experienced Client Service Coordinator to join our team at SAGE Concord. As a key member of our client service team, you will partner closely with our doctors to ensure clients and their pets feel supported and cared for. Your responsibilities will include:
- Welcoming and assisting clients and their pets, ensuring a positive experience.
- Scheduling appointments, coordinating procedures, and managing clinic calendars.
- Answering phones, responding to emails, and sharing information about our services.
- Maintaining accurate client and patient records with confidentiality.
- Processing paperwork, verifying information, and managing payments.
- Educating clients about pet care and answering general questions.
Requirements:
- Exceptional customer service and communication skills.
- A genuine love for animals and a friendly, welcoming attitude.
- Strong organizational abilities and multitasking skills.
- Empathy, compassion, and the ability to provide reassurance to pet owners.
- Quick problem-solving skills and adaptability to unexpected situations.
- Professional appearance and demeanor.
- Basic computer skills and a willingness to learn veterinary software.
- Discretion and commitment to maintaining confidentiality.
Benefits:
- Competitive hourly wage range: $22.00 - $26.00.
- Comprehensive benefits package, including health and wellness programs, flexible spending accounts, and paid time off.
- Opportunities for growth and advancement within the organization.
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Concord, California, United States Ethos Veterinary Health Full timeAbout Us: Ethos Veterinary Health is a premier network of specialty and emergency hospitals across North America, providing world-class medicine and innovative care to nearly 2 million pets annually. Our team of dedicated professionals utilizes state-of-the-art technology and evidence-based approaches to deliver compassionate care and rewarding careers.We're...
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