Customer Service Representative
3 days ago
About the Role:
Fidelity Investments is seeking a skilled Customer Service Representative to join our team of licensed professionals. As a key member of our customer support team, you will provide exceptional service to our valued clients, answering inbound phone calls and addressing a range of client needs.
Key Responsibilities:
• Develop skills to assist with trade requests, money movement, and online support
• Collaborate with clients to resolve issues and provide personalized support
• Work closely with the team to achieve customer satisfaction goals
• Stay up-to-date with industry developments and regulatory requirements
• Participate in ongoing training and development programs to enhance skills and knowledge
What We Offer:
• Competitive compensation and benefits package
• Opportunities for career growth and advancement
• Collaborative and dynamic work environment
• Access to industry-leading training and development programs
• Recognition and rewards for outstanding performance
Requirements:
• FINRA Series 7 and 63 licenses (sponsored by Fidelity)
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong analytical and problem-solving skills
• Passion for delivering exceptional customer service
Why Fidelity:
• Commitment to building a diverse and inclusive workforce
• Emphasis on employee well-being and work-life balance
• Opportunities for professional growth and development
• Recognition as a top employer in the industry
How to Apply:
• Visit our website at fidelitycareers.com to learn more about the role and apply online
• Contact our HR team with any questions or to request an accommodation
• Follow us on social media to stay up-to-date on company news and job openings
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