Service Operations Manager
3 days ago
At Vesco Material Handling Equipment Inc, we are seeking a highly skilled Service Operations Manager to oversee the daily workflow of our field technicians and ensure maximum team performance.
Job Description OverviewThe ideal candidate will have a strong commitment to customer service and excellent communication skills. In this role, you will be responsible for:
- Monitoring and supporting the quote process to ensure timely completion
- Managing customer situations and disputes effectively
- Assisting with providing back-up to Parts, Service, and Rentals as needed
- Reviewing and signing off on associate timecards and payroll
Estimated Salary Range: $80,000 - $110,000 per year
RequirementsTo be successful in this position, you will need:
- A minimum of 2 years' experience within a dealership environment or similar service industry
- Excellent customer service skills and good working knowledge of Word and Outlook
- Strong ability to multi-task and prioritize tasks
Vesco Material Handling Equipment Inc offers a competitive salary and benefits package
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