Service Operations Manager

3 days ago


Clayton, North Carolina, United States Vesco Material Handling Equipment Inc Full time

At Vesco Material Handling Equipment Inc, we are seeking a highly skilled Service Operations Manager to oversee the daily workflow of our field technicians and ensure maximum team performance.

Job Description Overview

The ideal candidate will have a strong commitment to customer service and excellent communication skills. In this role, you will be responsible for:

  • Monitoring and supporting the quote process to ensure timely completion
  • Managing customer situations and disputes effectively
  • Assisting with providing back-up to Parts, Service, and Rentals as needed
  • Reviewing and signing off on associate timecards and payroll

Estimated Salary Range: $80,000 - $110,000 per year

Requirements

To be successful in this position, you will need:

  • A minimum of 2 years' experience within a dealership environment or similar service industry
  • Excellent customer service skills and good working knowledge of Word and Outlook
  • Strong ability to multi-task and prioritize tasks

Vesco Material Handling Equipment Inc offers a competitive salary and benefits package



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