Customer Service Operations Manager

3 weeks ago


Clayton, North Carolina, United States MSS Solutions, LLC Full time
Job Overview

MSS Solutions, LLC is a leading provider of service operations solutions. We are currently seeking an experienced Customer Service Operations Manager to join our team.

The successful candidate will be responsible for ensuring effective utilization of our Service Management Software and associated field devices to accomplish timely technician time reporting, structuring of service agreement requirements, and communication of field reporting and documentation for accurate and timely customer communication.

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience.



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