Field Service Director

3 days ago


Clayton, North Carolina, United States Vesco Material Handling Equipment Inc Full time

As a Vesco Territory Leadership Position, you will play a key role in driving success within our service operations team at Vesco Material Handling Equipment Inc.

About the Job

In this position, you will be responsible for leading our field technicians, monitoring work-in-process, and ensuring compliance with company policies and procedures.

  • You will be required to manage customer situations and disputes, assist with quote processing, and review associate timecards and payroll
  • Additionally, you will be responsible for participating in the creation and maintenance of standards of operating procedures and processes for ACT service operations

Estimated Salary Range: $90,000 - $120,000 per year

Requirements and Qualifications

To succeed in this role, you will need:

  • A minimum of 2 years' experience within a dealership environment or similar service industry
  • Excellent customer service skills, written and verbal communication skills, and ability to work cross-functionally with teams
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team

Vesco Material Handling Equipment Inc offers a comprehensive benefits package and opportunities for professional growth and development



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