Patient Service Representative
2 days ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. This is a full-time opportunity that requires a strong commitment to providing exceptional patient care and administrative support.
Responsibilities- Perform opening and closing clinic duties, ensuring a smooth and efficient workflow.
- Greet patients, check them in for appointments, and verify their insurance information.
- Scan documents into the electronic health record, maintaining accurate and up-to-date patient records.
- Ensure the waiting area and reception counter are tidy and well-maintained throughout the day.
- Check schedules for added, canceled, and no-show appointments, and schedule follow-up appointments as needed.
- Respond to designated tasks in the electronic health record, prioritizing tasks and managing time effectively.
- Order clinic office supplies, manage inventory, and maintain a well-stocked reception area.
- Sell and track cosmetic products, providing excellent customer service and promoting products effectively.
- Distribute mail, manage correspondence, and maintain confidentiality of patient information.
- Prepare for next-day scheduled appointments, ensuring a seamless transition and efficient workflow.
- High school diploma or equivalent required.
- 1-2 years of recent medical office experience or in a similar capacity preferred.
- Proficient in basic computer functions, with the ability to learn new software quickly.
- Excellent customer service, communication, and organizational skills.
- Ability to operate standard office equipment, including printers, scanners, and phones.
- Typing speed of 40 wpm or higher preferred.
- Attention to detail, with the ability to multitask, prioritize, and work well in a team environment.
- Professional appearance and manner at all times, with a friendly, cheerful, and polite demeanor.
- Ability to maintain confidentiality of patient information and respond positively to constructive feedback and direction from supervisors.
- Access to health, dental, and vision insurance.
- Health Savings Account with $500 matching contribution.
- Eligibility for PTO and Holiday pay.
- Company-paid life insurance and long-term disability (full-time only).
- Access to voluntary short-term disability insurance (full-time only).
- Additional life insurance options.
- Eligibility for Accident and Critical Illness Insurance, Hospital Indemnity, and Cancer Guardian.
- 401K with employer contribution and profit-sharing.
- Employee discounts and more.
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