Retail Operations Manager
2 days ago
Vail Resorts is seeking a highly skilled Retail Area Manager to oversee the operational functions of a collection of stores within a geographical location. As a key member of our team, you will be responsible for managing store operations, implementing company policies, and driving sales growth.
Key Responsibilities- Oversee all store operations in assigned area on a daily basis
- Establish store level expectations and guidelines
- Assist managers in evaluating sales trends and create methods for sales growth
- Monitor inventory control and meet inventory goals
- Communicate ideas or issues with the Regional Manager
- Recruit, hire, train, and maintain a quality core staff
- Manage operational budget striving to achieve and exceed store contribution budget
- Remain current on new industry products and trends; demonstrate knowledge of products
- Conduct performance appraisals and coach staff on a regular basis
- Enforce and train staff on loss prevention policies and techniques
- Create a rewarding environment; generate a team atmosphere
- Conduct weekly manager meetings to reinforce area, regional, and company goals
- Oversee buyer activity for the region
- Set goals for all team members
- Reward and recognize employees
- Approve all expenditures
- Monitor profit margins and react as needed
- Bachelor's Degree, or equivalent work experience
- 5 years multi-store management experience in the retail industry
- 5 years of direct supervisory experience
- Proficient in MS Office Products; Excel, Word, Outlook, and PowerPoint
- English fluency
- Excellent communications skills both written and verbal
- Self-motivated with the ability to multi-task
- Ability to organize and prioritize multiple tasks in a fast-paced sales environment
- Knowledgeable of customer service and sales techniques
- Organization and planning skills
- Strong operational skills in a customer-service environment
- Team-building skills
- Ability to handle confidential and sensitive information
The expected pay range is $75,000 - $90,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
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