Rental Operations Manager

2 weeks ago


Beaver Creek, United States Vail Resorts Full time
Job Overview

As the Rental Supervisor at Vail Resorts, you will be responsible for overseeing the day-to-day operations of our ski and snowboard rental department. This includes managing a team of up to 50 frontline staff and a leadership team of 5-6, providing exceptional guest service, and driving sales growth.

Key Responsibilities
  • Manage all aspects of retail and rental operations, including inventory control, cash management, and loss prevention.
  • Lead and develop a high-performing team, providing coaching, guidance, and feedback to ensure excellent guest service and sales results.
  • Design and execute training plans for new hires, ensuring they have the skills and knowledge needed to succeed in the role.
  • Collaborate with other departments to ensure alignment with resort initiatives and goals.
  • Identify sales opportunities and create plans to drive growth and revenue.
Requirements
  • Minimum 2 years of leadership experience, preferably in a retail or rental environment.
  • 2 years of experience in a management role, preferably in a resort setting.
  • Knowledge and passion for snowsports.
  • Bachelor's degree preferred.
What We Offer
  • Competitive hourly rate: $22.00 - $23.76.
  • Full-time schedule with weekends and holidays.
  • Advanced skill level required.


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