Store Manager

7 days ago

Baton Rouge, Louisiana, United States Cycle Gear Full time
Job Description

**About Cycle Gear**

Cycle Gear is a leading omnichannel platform in the powersports aftermarket-products industry, dedicated to advancing the experience of powersports enthusiasts worldwide. Our brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support to the powersports community through best-in-class e-commerce and retail experiences.

**Job Summary**

We are seeking a highly motivated and experienced Store Manager to lead our retail team and drive sales growth. As a Store Manager, you will be responsible for managing the store's team members and overall success, partnering with your Assistant Store Manager to hold the team accountable for meeting sales goals, and providing friendly, enthusiastic customer service.

**Key Responsibilities**

  • Manage store operations, including opening and closing procedures, administering returns/store credit, managing schedules, performance metrics, and standards.
  • Develop and maintain a strong sense of product knowledge, providing customers and team members with in-depth information on product features and benefits.
  • Lead by example, providing training, coaching, and communicating sales goals to the team.
  • Ensure merchandising is completed according to MAPP, and the store aesthetic is clean, stocked, and organized.
  • Stay up-to-date with brand and product knowledge, company information, sales, and company-wide events.
  • Build and retain a winning team by partnering with Talent Acquisition and actively recruiting in-store and in the local community.

**Core Values**

We live by five core values that drive everything we do:

  • **Aim For The Podium**: Provide an outstanding shopping experience and deliver exceptional customer service.
  • **Take Risks; Wear a Helmet**: It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
  • **Share The Road**: We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offer workshops, classes, resources, etc. to all of our team members.
  • **Keep It Real**: You'll earn an hourly base rate, plus you'll have a chance to earn commission on a tiered system, based on meeting your sales goal, with additional incentives available, such as SPIFFS and monthly bonus potential.
  • **Fuel Your Passion**: Work in an industry that you are passionate about. We are a growing company, and we promote from within - career opportunities.

**Qualifications**

  • Sales management, product sales, and/or customer service experience, ideally in a specialty retail environment.
  • Demonstrated ability to lead a team that delivers results.
  • Proven track record of teaching, motivating, and holding a team accountable.
  • Experience with computers (MS Excel) and POS systems (RetailPro).
  • Self-starter mentality that consistently delivers an outstanding, personalized retail experience.
  • Open mind, and is eager to learn and be a part of the riding community.
  • Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement).

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