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Store Operations Manager

2 months ago

Baton Rouge, Louisiana, United States Zara Full time
Job Summary

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Zara. As a Store Operations Manager, you will be responsible for ensuring the smooth operation of our store, driving sales growth, and delivering exceptional customer service.

Key Responsibilities
  • Store Performance: Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase store profitability.
  • Team Management: Lead and manage a team of sales associates, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to succeed.
  • Inventory Management: Oversee inventory levels, manage stockroom operations, and ensure that merchandise is displayed in a visually appealing and organized manner.
  • Customer Service: Foster a customer-centric culture, ensuring that every customer interaction is positive and memorable.
  • Store Maintenance: Ensure that the store is clean, safe, and well-maintained, meeting all company standards and regulations.
Requirements
  • Experience: At least 3 years of experience in retail management, with a proven track record of driving sales growth and improving customer satisfaction.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team. Excellent problem-solving and analytical skills, with the ability to make informed decisions quickly.
  • Education: High school diploma or equivalent required; bachelor's degree in business administration or a related field preferred.