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IT Support Specialist

1 month ago

Norcross, Georgia, United States CleanSpark Full time

At CleanSpark, we're seeking a skilled IT Field Technician to join our team. As a key member of our infrastructure team, you'll be responsible for providing top-notch desktop support across multiple locations.

Key responsibilities include:

  • Logging and managing onsite IT assets to ensure accurate inventory records
  • Assisting with the installation, cable management, and reorganization of office and security workstations, as well as mining site expansions and move-ins
  • Performing routine maintenance on computer hardware and devices
  • Offering remote troubleshooting and support for IT-related issues, covering Office 365, Windows desktops, Macs, smartphones, and network printers

Requirements include:

  • Bachelor's degree in Information Technologies, Technical Education, or related field
  • 5 years of experience minimum, hands-on desktop and office support preferred
  • Basic computer/network proficiency; time/project management

Travel requirements include frequent travel between sites and occasional travel by plane to remote sites. Basic Networking Certification (e.g., Microsoft Certified) and ITIL 4 Foundation are also required.

CleanSpark is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.