Family Support Specialist

3 weeks ago


Norcross, Georgia, United States View Point Health Full time
Job Title: Family Advocate

Job Summary:
View Point Health is seeking a Family Advocate to join our team. The Family Advocate will work with families to promote family wellness and parent involvement programs, including advocacy, parent peer support groups, and parent education. The ideal candidate will have experience working with families in crisis and a clear understanding of the skills necessary to make a connection with all families.

Key Responsibilities:
  1. Coordinate Relapse Prevention Plans (Individual and Group)
  2. Coordinate Gambling Addiction Groups
  3. Address Clubhouse members crisis
  4. Develop Clubhouse Members Goals
  5. Maintain updated Global Assessment Individual Need (GAIN)
  6. Document services on Carelogic and GSU Portal as dictated by View Point Health's policies and procedures
  7. Collaborate with others to accomplish work-related activities
  8. Abide by all rules of confidentiality and the Code of Ethics prescribed by View Point Health
  9. Work as part of the DR3AMERS Clubhouse Staff team to help the clubhouse members and their families
  10. Assist adolescents, their family, and school partners in identifying individual needs for each child, assisting with conflict resolution, and creating action plans to assist family and child with the completion of established goals
  11. Partner with the school to communicate the child's needs and assist the school in providing the tools to help the child succeed
  12. Empower and encourage families to make use of all identified resources
  13. Attend all training opportunities as provided
  14. Maintain confidentiality of all family information and client records in accordance with View Point Health regulations
  15. Encourage families to participate in parent orientation, parents meetings, and other parent activities
  16. Establish links and working relationships with appropriate service providers/community agencies
  17. Responsible for planning and ensuring proper nutrition for clubhouse members while participating in regular activities
  18. Family Support Partner
  19. Partner in acquiring proper resources for the parents
  20. Has experience with and access to local social agencies DocuSign to identify the proper channels, locate sources of support, and navigate the process to ensure the family gets access to services required for assistance
  21. Provides a neutral voice to the table, working between the agency and family to serve the best interest of the child


Requirements:
  • Associate degree in a related field from an accredited college or university and three (3) years of job-related experience; or One (1) year of experience at the lower-level Advocate 1 (SSP080) or equivalent position
  • Must be able to write, read, speak, and comprehend English and Spanish
  • Fluent English and Spanish are preferred
  • Associate or bachelors degree in human services, Human Development, Child Development or another social service program but not required
  • Patient and flexible
  • Ability to listen without judgment
  • Willing to deal with the variety of issues that face a family
  • Must be able to lift 20 pounds
  • Requires long periods of sitting/standing
  • Must have valid Georgia drivers license and Motor Vehicle Record in accordance with company policy
  • Candidates for selection must pass a criminal background check (including fingerprinting)
  • Must pass a pre-employment drug screen and subject to random drug screens


Benefits:
State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts)
Paid New Hire Training
Company contributes additional 7.5% of salary to 401(a) Retirement Plan
No employee deduction for Social Security
Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology, and travel
Supervision, training, and continuing education opportunities available

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