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Senior Client Relations Executive
2 months ago
Blaze Credit Union is in search of a skilled Senior Business Development Specialist. This role is pivotal in fostering credit union expansion by identifying, establishing, and nurturing relationships with organizational clients.
Key Responsibilities
- Strengthen relationships and service offerings to organizational clients by exploring new avenues for growth.
- Maintain consistent communication with key Select Employee Groups and primary group contacts.
- Assist key SEG and core group contacts with professionalism and courtesy.
- Disseminate marketing materials aimed at promoting the credit union to SEG and core group contacts as well as potential members.
- Cross-sell various products and services.
- Possess a general understanding of NCUA regulations and compliance.
- Engage in networking and prospecting for new member connections.
Additional Responsibilities
- Ensure timely and regular attendance to address member needs, including availability during evenings and weekends.
- Adapt easily to changes and embrace innovative ideas.
- Effectively prioritize and manage multiple tasks.
- Adhere to relevant laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
- Exemplify Blaze's 5A culture – Ambassador, Achievement, Ambition, Ability, and Attitude.
- Demonstrate regular and predictable attendance.
- Perform additional duties as required to support efficient departmental operations.
Qualifications
- High School diploma or equivalent.
- 3-4 years of relevant experience or a Bachelor's degree in a related field.
- Previous experience in media is preferred.
Essential Skills
- Attention to detail.
- Strong verbal and written communication abilities.
- Effective presentation skills.
- Proficiency in Microsoft Office Suite.
- Capability to multitask and manage competing priorities.
- Willingness to travel locally and statewide.
Communication Proficiency
Ability to formulate and implement responses to members and staff, documenting and developing new and ongoing techniques to enhance processes; written communications should leverage expert insights from the field, whether as an individual contributor or in a managerial capacity.
Physical Requirements
Ability to sit and stand; answer calls; operate a computer; interact with internal staff and the public via phone; travel to designated locations; lift up to 20 lbs.
Blaze Credit Union is committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.