Luxury Sales Professional

5 days ago


San Francisco, California, United States Tourneau|Bucherer Full time
Job Overview

The Luxury Sales Professional is responsible for delivering exceptional client experiences, meeting or exceeding sales objectives, and building long-term relationships with clients. As a representative of Tourneau|Bucherer, you will be expected to create a positive, inviting, and elevated environment for discerning clients.

Key Responsibilities
  • Develop and maintain a deep understanding of luxury watches and fine jewelry to educate clients and address their needs.
  • Create excitement with clients about products and leverage available tools to support making sales.
  • Partner with other Client Advisors to make sales and obtain client information using the CRM system to build ongoing relationships.
  • Efficiently close and process sales, including processing payment accurately, completing warranty information, and working with the Service Department on sizing, cleaning, and setting watches.
  • Handle client issues with outstanding diplomatic skills, creating a positive experience for the client.
Meeting Sales Objectives
  • Meet sales objectives for any given month, quarter, and year.
  • Clearly understand daily sales objectives and how they relate to weekly and monthly targets.
  • Maximize percentage to retail and focus on developing long-term relationships with clients.
  • Readily accept and incorporate constructive advice given by managers on how to improve sales performance.


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