Bilingual Human Resources Relations Consultant

1 week ago

Pella, Iowa, United States Pella Corporation Full time

Bilingual Employee Relations Specialist

Pella Corporation

As a Bilingual Employee Relations Specialist, you will collaborate with the organization to ensure that human resources procedures are uniformly implemented. Your role will be pivotal in driving and supporting HR goals aimed at enhancing the effectiveness and efficiency of services provided. You will deliver onsite HR assistance as needed while addressing intricate inquiries or concerns from team members and managers across various locations. Your efforts will focus on fostering positive employee relations and retention.

Key Offerings from Pella Corporation:

  • Attractive salary with potential for annual bonuses
  • Standard working hours - Monday to Friday, 7am to 3pm
  • Comprehensive benefits package including Medical, Dental, Vision, and 401k matching

Primary Responsibilities Include:

  • Consulting with managers on matters related to employee performance, conflict resolution, and problem-solving concerning team member management.
  • Ensuring a fair and impartial process for addressing employee concerns, including thorough fact-finding and adherence to employee relations policies. Conducting investigations in accordance with company protocols.
  • Providing specialized support, strategic partnership, guidance, and coaching to all levels of leadership.
  • Maintaining accurate and confidential records regarding all reported issues and documentation of fact-finding.
  • Upholding the highest standards of integrity and confidentiality while managing employee relations matters.
  • Staying informed about organizational and operational changes to identify potential employee relations risks and communicate these to management.
  • Offering guidance in the development and implementation of performance feedback or action plans, including corrective actions and performance improvement strategies.
  • Representing the company as needed in unemployment claims.
  • Depending on the work environment, fulfilling additional HR responsibilities onsite.
  • Reviewing and processing requests for religious accommodations.
  • Advising local leadership on workplace safety and emergency situations (including violence, reasonable suspicion testing, conflicts, substance abuse, etc.).

Qualifications:

To excel in this role, candidates must be capable of performing each essential duty effectively. The qualifications listed below are indicative of the knowledge, skills, and abilities required. Reasonable accommodations may be provided to enable individuals with disabilities to fulfill essential functions.

Education and Experience:

A Bachelor's degree from an accredited institution; and two to four years of relevant experience and/or training.

Language Proficiency:

Bilingual in Spanish.

Essential Skills:

Ability to read and interpret documents such as policies, safety regulations, operating instructions, and procedural manuals. Proficient in drafting performance or disciplinary documents and correspondence. Capable of making decisions or resolutions that are legal, fair, and consistent with the company's culture. Strong verbal and written communication and presentation skills. Ability to mediate conflicts and provide coaching. Capable of training and explaining complex processes or procedures.

Additional Requirements:

Extensive HR experience with a proven track record of exercising independent, seasoned judgment. Ability to mentor and coach less experienced members of the HR services team. Capable of advising on or managing escalated issues. Proficient in drafting and/or revising policies and procedures in collaboration with legal and HR leadership.

Work Environment:

The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While executing the duties of this position, the employee may occasionally be exposed to moving mechanical parts and airborne particles. This exposure occurs when interacting with employees on the job site. The noise level in the work environment is typically moderate.

Commitment to Diversity:

Pella Corporation is dedicated to fostering a diverse workforce. Pella maintains a Tobacco-Free Work Environment and participates in E-Verify. Pella will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Equal Employment Opportunity:

Pella Corporation is committed to providing a workplace free from discrimination and harassment. Pella Corporation treats all individuals equally, regardless of race, color, sex, religion, national origin, age, or disability, as protected under federal law. Additionally, Pella adheres to state laws that protect classifications of team members not necessarily covered under federal law.

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