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Claims Field Representative

2 months ago

Lewis Center, Ohio, United States Cincinnati Insurance Company, Inc. Full time
Make a Difference with a Career in Insurance

Cincinnati Insurance Company, Inc. is a relationship-based organization that values a diverse workforce. We are seeking a Field Claims Representative to join our team in the Columbus, Ohio territory.

Key Responsibilities:
  • Investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.
  • Interview insureds, claimants, and witnesses to gather information and assess damages.
  • Consult police and hospital records to verify claim facts and policy coverage.
  • Inspect property and auto damages and write repair estimates.
  • Prepare reports of findings and secure settlements with insureds and claimants.
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment.
  • Provide superior and professional customer service.
Requirements:
  • Be available and communicative during regular business hours.
  • Have a desire to learn about the insurance industry and provide a great customer experience.
  • Be able to work unsupervised.
  • Have excellent verbal and written communication skills.
  • Have strong interpersonal skills.
  • Have excellent problem-solving, negotiation, organizational, and prioritization skills.
  • Be prepared to follow-up with others in a timely manner.
  • Have a valid driver's license.
Benefits:
  • Company car.
  • Company stock options, including Restricted Share Units and Incentive-based stock options.
  • Paid time off (PTO).
  • 401K with 6% company match.

Cincinnati Insurance Company, Inc. offers a variety of benefits and amenities to support the well-being and satisfaction of our associates. Learn more about our benefits and amenities packages.

As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity, and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law.