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Commercial Department Manager

2 months ago


Asheville, North Carolina, United States DH Pace Full time
Job Summary

We are seeking a highly skilled Commercial Department Manager to lead our commercial division in Asheville, NC. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the department, ensuring that projects are completed on time, within budget, and to the satisfaction of our customers.

Key Responsibilities
  • Department Leadership: Manage the day-to-day operations of the commercial department, including scheduling, dispatching, and project management.
  • Operational Planning: Plan and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
  • Workforce Management: Review workload and manpower to meet customer commitments in a cost-effective manner.
  • Project Delivery: Ensure that projects are completed timely, below budget, and to the satisfaction of the customer.
  • Performance Management: Review monthly financial/operational reports and work with front-line managers to develop action plans to improve.
  • Talent Development: Improve individual performance of the field force you manage through daily, monthly, and yearly performance reviews.
  • Employee Development: Assist with hiring, training, and developing new employees.
Requirements
  • Education: Bachelor's degree, highly preferred.
  • Experience: Experience in managing employee performance, hiring, and training.
  • Customer Focus: Experienced in communicating with customers to ensure satisfaction levels consistently exceed expectations.
  • Technical Skills: Possess an ability for technical applications and mechanical systems.
  • Valid Driver's License: Must possess a valid driver's license.
About DH Pace

DH Pace Company is a leading distribution, construction, and service organization offering a complete range of door and door-related products and commercial security products. We have 50+ US offices in 24 states and have been in operation for over 95 years.

Benefits
  • Medical, Dental, and Vision Options: Available on the 1st day of the month following your start date.
  • Paid Time Off Plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year.
  • Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
  • Floating Holidays: Up to 2 floating holidays per year.
  • Competitive Compensation: Including annual performance evaluations.
  • 401k Retirement Plan: Including an employer match.
  • Company Paid Benefits: Life insurance, short-term disability, and long-term disability.