Product Information Expert
18 hours ago
As a Product Information Expert at Palantir, you will play a critical role in delivering exceptional customer experiences by providing accurate and timely product information.
We anticipate the salary range for this position to be approximately $70,000 - $100,000 annually, considering experience and qualifications.
This opportunity requires someone who can effectively communicate product details, troubleshoot technical issues, and maintain accurate customer records.
Job Summary:
- Offer product and service information to customers
- Resolve customer complaints and concerns through various channels
- Maintain up-to-date knowledge of Palantir products and services
- Collaborate with internal teams to ensure seamless customer support
Preferred Qualifications:
- Proven track record in customer-facing roles with strong communication skills
- Familiarity with product lifecycle management and technical troubleshooting
- Ability to work in a fast-paced environment with multiple priorities
- Ambitious and results-driven individual
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