Security Operations Manager
6 days ago
Job Summary:
Allied Universal is seeking a highly skilled and experienced Security Shift Supervisor to join our team. As a Security Shift Supervisor, you will be responsible for supervising and coordinating the delivery of quality services on a specific shift at an assigned customer.
Key Responsibilities:
- Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
- Act as a liaison between site supervisor, Account Manager/Field Operations Manager, and professional security officers.
- Ensure effective communication and coordination with all levels of personnel and the general public.
- Prepare written reports and logs in neat, legible handwriting.
- Read and understand all operating procedures and instructions.
- Meet licensing requirements as per state and/or local laws and regulations.
- Operate a vehicle safely and efficiently, if required.
- Utilize innovative, wireless technology at client-specific sites.
- Handle common and crisis situations calmly and efficiently.
- Display exceptional customer service and communication skills.
Requirements:
- At least 18 years of age.
- High school diploma or equivalent, or 5 years verifiable experience.
- Effective written and oral communication and interpersonal skills.
- Ability to use initiative and independent judgment within established guidelines.
- Intermediate computer skills.
- Ability to work in various environments, including cold weather, rain/snow, or heat.
- Occasional lifting or carrying up to 40 pounds.
- Climbing stairs, ramps, or ladders occasionally during shift.
- Standing or walking on various surfaces for long periods of time.
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