Concierge

1 week ago


Aspen, Colorado, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly skilled and attentive Concierge to join our team at The St. Regis Aspen Resort. As a Concierge, you will be responsible for providing exceptional guest service, ensuring seamless experiences, and exceeding expectations.

Key Responsibilities
  • Respond to guest requests for special arrangements or services, making arrangements or identifying appropriate providers.
  • Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
  • Gather, summarize, and provide information to guests about the property and surrounding area amenities.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Monitor club lounge for seating availability, service, safety, and well-being of guests.
Requirements
  • High school diploma or equivalent required.
  • No related work experience necessary.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds.
Benefits

We offer a competitive hourly rate of $24.40, health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.


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