Veterinary Front Desk Associate

2 weeks ago


San Francisco, California, United States Ocean Avenue Veterinary Practice Full time
Receptionist Job Description

We are seeking a skilled Receptionist to join our team at Ocean Avenue Veterinary Practice. As a Receptionist, you will be the first point of contact for our clients and will play a vital role in providing exceptional customer service.

Key Responsibilities:
  • Provide excellent customer service to clients, responding to their inquiries and concerns in a timely and professional manner.
  • Manage multiple phone lines, emails, and other communication channels to ensure seamless communication with clients and staff.
  • Process payments, handle cash transactions, and maintain accurate records.
  • Assist with scheduling appointments, managing waitlists, and coordinating with veterinarians and other staff members.
  • Maintain a clean and organized reception area, ensuring a welcoming environment for clients and staff.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
Requirements:
  • Previous experience in a customer-facing role, preferably in a veterinary or healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Ability to multitask, prioritize tasks, and manage multiple responsibilities simultaneously.
  • Basic computer skills, including proficiency in software such as Avimark.
  • Flexibility to work a variety of shifts, including weekends and holidays.
What We Offer:
  • Competitive pay and benefits package, including 401k with employer match, PPO dental and vision, and Kaiser insurance.
  • Opportunities for advancement and cross-training within the practice.
  • A dynamic and supportive work environment, with a team-oriented culture.


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