Business Manager III

7 days ago


Greenville, South Carolina, United States Thermo Fisher Scientific Full time
{"title": "Business Manager III", "description": "Lead Commercial Operations

As a key member of the Thermo Fisher Scientific team, you will have the opportunity to lead day-to-day activities of client accounts, ensuring exceptional client service and satisfaction.

Key Responsibilities:
  • Act as the primary contact for client questions, issues, and feedback, providing premier service and support
  • Facilitate business review meetings, ensuring effective communication and collaboration with clients
  • Create and maintain project schedules, coordinating forecasting and demand planning for client prioritization
  • Build and maintain billing plans and schedules for service revenue, ensuring accurate and timely invoicing
  • Collaborate with internal teams to resolve significant client issues, protecting company and client interests
  • Serve as the client site representative, ensuring the best-in-class service for clients
  • Input accurate demand forecasts into the Site & Operation (S&OP) cycle, analyzing monthly revenue forecasts
  • Ensure adherence to contractual requirements, provide supplementary services, and handle annual contract pricing.
  • Facilitate project closure and launch reviews, ensuring detailed execution
  • Identify new sales and portfolio expansion opportunities within site processes
Requirements:
  • Bachelor's degree in Science, Business, or related field required
  • Master's degree preferred or equivalent experience
  • 1+ yrs of pharmaceutical industry experience preferred
  • Client interface experience required

As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

", "lang_code": "en"}
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