Assistant Store Manager for Rentals

2 weeks ago

beaver creek, United States Beaver Creek Ski Resort Full time

Company Overview:
Beaver Creek Ski Resort offers a range of opportunities for individuals passionate about the outdoors, fostering connections with colleagues and guests from around the globe.

Position Summary:
As a pivotal member of our rental team, you will deliver exceptional customer service while supporting store operations. Our rental staff are essential representatives of our brand, prepared to assist customers with inquiries and provide premium rental products.

Key Responsibilities:

  • Oversee daily operations, ensuring performance and budget adherence, including scheduling and payroll; serve as acting manager in the absence of the Store Manager.
  • Maintain accurate daily records for performance metrics, sales figures, inventory management, and equipment rentals.
  • Recruit and train staff on POS system usage, product knowledge, customer service, sales techniques, and loss prevention protocols.
  • Evaluate team performance and behavior, offering constructive feedback and recognition as needed.
  • Stay informed on product offerings and deliver outstanding customer service through prompt responses to inquiries, suggestions, and complaints.
  • Engage in leadership discussions, providing insights on store performance, training, and opportunities for continuous improvement.
  • Perform additional duties as assigned, including specialized tasks related to merchandising and rentals.

Qualifications:

  • High School Diploma or GED Equivalent; training or education in business preferred.
  • 1-3 years of supervisory experience in a rental environment.
  • Ability to thrive in a fast-paced retail setting, managing multiple customers simultaneously.
  • Flexibility to work various shifts, including evenings, holidays, and weekends.
  • Fluency in English is required.

The expected compensation for this role is competitive. We are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

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