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Customer Service Representative
1 month ago
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our U-Haul team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:
• Assist customers with U-Haul products and services, providing personalized support and guidance.
• Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
• Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
• Clean and inspect equipment on the lot, maintaining high standards of quality and safety.
• Answer questions and educate customers about products and services, promoting U-Haul's offerings.
• Prepare rental invoices and accept equipment returned from rental, ensuring seamless transactions.
• Install hitches and trailer wiring, demonstrating expertise and attention to detail.
• Fill propane and drive a forklift, showcasing versatility and adaptability.
Requirements:
• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.
Work Environment:
This role involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields. The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning yourself to reach objects at varying heights. You will also be required to move equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Offers:
We offer a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement, health insurance, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, dental and vision plans, business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, and Dave Ramsey's SmartDollar Program.
Why Join U-Haul?
At U-Haul, we value our team members and strive to create a culture of health and wellness. We offer a supportive work environment, opportunities for growth and development, and a range of benefits to support your physical and mental well-being. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
