Customer Service Representative
4 weeks ago
Customer Service Specialist Job Description
This is a critical role in the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will be expected to promptly resolve any customer concerns and ensure maximum client satisfaction, while staying up-to-date with product features and maintaining the high quality and visual standards of the products and store.
Key Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistently with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
- Have a valid, unrestricted Driver's License
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
-
Customer Service Representative
4 weeks ago
Pekin, Illinois, United States U-Haul Full timeCustomer Service Representative Job DescriptionAt U-Haul, we're seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need on their journeys. Your responsibilities will...
-
Customer Service Representative
1 month ago
Pekin, Illinois, United States KFC Full timeCustomer Service and Food PreparationWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at KFC. As a key member of our restaurant staff, you will be responsible for providing top-notch customer service and preparing high-quality food to our guests.Responsibilities:Prepare and serve food to guests with accuracy and...
-
Customer Service Representative
1 month ago
Pekin, Illinois, United States Farmers Insurance - Carrie Joos Agency Full timeJob DescriptionAt Carrie Joos Farmers Insurance Agency, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities include working closely with our Producers to...
-
Customer Service Representative
4 weeks ago
Pekin, Illinois, United States Sherwin-Williams Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.Key...
-
Customer Service Representative
4 weeks ago
Pekin, Illinois, United States Morton Community Bank Full timeJob DescriptionMorton Community Bank is seeking a skilled and dedicated Customer Service Representative (Part-Time) to join our team. As a key member of our branch staff, you will be responsible for providing top-notch service to our customers, ensuring their banking needs are met with accuracy and efficiency.Key Responsibilities:Manage customer...
-
Customer Service Representative
3 weeks ago
Pekin, Illinois, United States Sherwin-Williams Full timeCustomer Service SpecialistThis is a crucial role in the success of our retail stores. The Customer Service Specialist works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are responsible for promptly resolving any customer concerns and...
-
Insurance Customer Service Representative
1 month ago
Pekin, Illinois, United States Dean Cooper - State Farm Agent Full timeJob OverviewAre you a customer-focused individual who excels at building strong relationships and providing exceptional service? Do you have a passion for helping others and making a positive impact? If so, we may have the perfect opportunity for you as a State Farm Agent Team Member.Key ResponsibilitiesDevelop and maintain strong customer relationships...
-
Insurance Sales Representative
1 month ago
Pekin, Illinois, United States Zach Butler - State Farm Agent Full timePosition Overview:We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Representative. As a representative, you will be responsible for establishing strong relationships with customers, identifying their insurance needs, and providing personalized solutions.Responsibilities:Develop and maintain a strong...
-
Customer Service Associate
2 weeks ago
Pekin, Illinois, United States Avanti's Peoria Full timeWe're looking for a detail-oriented and customer-focused individual to join our Carryout team at Avanti's Peoria. As a key member of our team, you'll be responsible for providing exceptional service to our guests, both in person and over the phone.Key Responsibilities:Provide over-the-top service to our guests, ensuring their dining experience is...
-
Cashier & Front End Services Representative
1 month ago
Pekin, Illinois, United States Wal-Mart Stores , Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Cashier to join our team at Walmart. As a Cashier, you will play a vital role in ensuring our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service by greeting and thanking customers, answering their questions, and resolving any issues in a...
-
Pet Store Sales Representative
4 weeks ago
Pekin, Illinois, United States Petco Full timePet Care Sales ExpertiseAs a Petco Sales Associate, you will provide top-notch customer service and sales support to our guests. Your key responsibilities include:Determining the needs of guests and sharing product knowledge to suggest relevant merchandise and services.Maintaining familiarity with current store promotions and special services.Engaging guests...
-
Food Service Associate
4 weeks ago
Pekin, Illinois, United States Commonwealth of Virginia Full timeJob Summary: The Commonwealth of Virginia is seeking a part-time Food Service Associate to join our team at Southwest Virginia Community College. As a Food Service Associate, you will be responsible for executing menu items, maintaining cleanliness of service areas, and providing excellent customer service. Responsibilities: Execute menu items to meet the...
-
Human Services Specialist III
1 month ago
Pekin, Illinois, United States Commonwealth of Virginia Full timeJob Summary: We are seeking a highly skilled Human Services Assistant III to join our team at the Commonwealth of Virginia. As a key member of our team, you will serve as the initial point of contact for clients seeking benefits and/or services, screening clients for benefits and services, and explaining programs, services, policies, and procedures.Key...
-
Merchandiser Part-Time Pekin IL
1 month ago
Pekin, Illinois, United States accelerate360 Full timeMerchandising Representative OpportunityWe are seeking a reliable and detail-oriented Merchandising Representative to join our team in Pekin, IL. As a Merchandising Representative, you will be responsible for organizing and replenishing checkout and newsstand shelves in local grocery and superstores.Key Responsibilities:Organize and replenish checkout and...
-
Factory Operations Manager
4 weeks ago
Pekin, Illinois, United States Justice, Bureau of PrisonsFederal Prison System Full timeJob SummaryJustice, Bureau of Prisons/Federal Prison System is seeking a highly skilled Factory Manager to oversee the operations of a factory at a Federal Bureau of Prisons correctional facility. The ideal candidate will have experience in planning and supervising production areas, coordinating with other teams, and ensuring factory objectives are met.Key...
-
Perishable Department Associate
4 weeks ago
Pekin, Illinois, United States Food Lion Full timePerishable Department Associate Job DescriptionAs a Perishable Department Associate at Food Lion, you will be responsible for providing quality customer service within the Perishable Department. Your key responsibilities will include maintaining standards in accordance with the standard practice manual, assisting the department in maximizing sales through...
-
Bank Teller
1 month ago
Pekin, Illinois, United States Morton Community Bank Full timeJob Title: Bank TellerWe are seeking a highly skilled and customer-focused Bank Teller to join our team at Morton Community Bank. As a Bank Teller, you will be responsible for providing exceptional customer service, processing transactions, and promoting our bank's products and services.Key Responsibilities:Provide excellent customer service by greeting and...
-
Sales Associate
2 weeks ago
Pekin, Illinois, United States Runnings Full timeJob SummaryThe Sales Associate is responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. This role involves greeting customers, assisting with customer service questions, and handling customer transactions.Key ResponsibilitiesProvide excellent customer service and respond to customer inquiries in...
-
Sales Associate
1 month ago
Pekin, Illinois, United States Runnings Full timeJob Title: Sales AssociateThe Sales Associate is a key member of our retail team, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Greet customers and assist with customer service inquiriesPrice and stock merchandise on shelvesAssist with receiving freight and organizing...
-
Broadband Installation Specialist
1 month ago
Pekin, Illinois, United States Vyve Broadband Full timeJob OverviewVyve Broadband is a leading provider of broadband Internet services in rural communities across 16 states.We are seeking a skilled Broadband Installation Specialist to join our team.Key Responsibilities:Install and maintain internet, phone, and cable services for residential and commercial customersTroubleshoot and resolve service issues in a...