Customer Service Representative
4 days ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.
Key Responsibilities:
- Assist customers in person and over the phone with their queries and concerns
- Process sales transactions accurately and consistently
- Build strong relationships with wholesale and retail customers
- Stay up-to-date with product knowledge and features
- Contribute to achieving sales goals and maintaining a high level of customer satisfaction
Requirements:
- Must be at least 18 years old
- Must be legally authorized to work in the country of employment
- Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally
- Willingness to work all scheduled hours, including evenings and weekends
Preferred Qualifications:
- Valid driver's license
- High school diploma or equivalent
- Previous experience in customer service or sales
- Ability to read, write, and communicate in multiple languages
About Sherwin-Williams:
We are a leading manufacturer of paints, coatings, and related products. Our company values diversity, equity, and inclusion, and we are committed to creating a workplace where everyone feels valued and respected.
Why Join Us:
At Sherwin-Williams, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are proud to be an equal employment opportunity employer and welcome applications from diverse candidates.
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