Front Desk Representative
11 hours ago
About the Role:
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Great Wolf Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.
Key Responsibilities:
- Welcome guests and provide a seamless check-in and check-out experience
- Register guests and assign rooms, ensuring accuracy and efficiency
- Process payments and handle guest inquiries and requests
- Provide exceptional customer service, responding to guest needs and concerns in a timely and professional manner
- Maintain accurate records and reports, ensuring compliance with company policies and procedures
Requirements:
- High school diploma or equivalent required
- Previous customer service experience, preferably in a hospitality or resort setting
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Excellent communication and interpersonal skills
- Ability to lift up to 30 pounds and stand for long periods of time
What We Offer:
- A competitive hourly rate
- Opportunities for career growth and advancement
- A fun and dynamic work environment
- Comprehensive training and development programs
- A range of benefits, including medical, dental, and vision insurance
How to Apply:
Click on the "Apply Now" button or chat with a recruiter to learn more about this exciting opportunity.
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