Customer Service Representative

16 hours ago

Garden Grove, California, United States Safran Full time
{"title": "Customer Service Representative", "description": "Customer Service Representative

At Safran, we believe in the power of collaboration and individual contributions. As a Customer Service Representative, you will play a pivotal role in our Customer Support Services team, coordinating successful integrated product offerings and ensuring customer happiness.

The ideal candidate will have a high level of internal customer engagement, strong problem-solving skills, and the ability to work under pressure in a fast-paced environment. If you are a team-oriented individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:

  • Coordinate day-to-day activity for customer requests
  • Process customer orders and quotes
  • Maintain front-line communication with customers
  • Update changes of order dates and ensure adherence with contractual obligations

Requirements:

  • High school diploma required; Bachelor's degree preferred
  • 4-5 years of data entry and customer service experience
  • Intermediate skills in Microsoft Excel, PowerPoint, and Word

About Safran:

Safran is a global leader in aerospace and defense, committed to providing internal mobility to our employees. We operate globally, and the sky is the limit of where your Safran journey can take you.

Benefits:

  • Comprehensive benefits package, including health care, life insurance, and 401(k) savings plans
  • Free access to Safran University courses and external tuition reimbursement for approved programs or certifications

Equal Opportunity Employer:

Safran is an equal opportunity employer, committed to diversity and inclusion. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

", "lang_code": "en"}

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