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ITIL Asset Management Specialist
2 months ago
We are seeking a highly skilled ITIL Asset Management Lead to join our team at PRI Technology. As a key member of our organization, you will be responsible for planning, monitoring, and recording software license assets for our organization, ensuring governance, compliance, and accuracy.
Key Responsibilities:
- Develop and promote an effective software strategy, policy, and best practices within our organization.
- Work with business stakeholders to manage the accuracy, integrity, and completeness of our IT asset repositories (CMDB or similar).
- Perform verification and auditing of the asset management database for efficiency.
- Maintain an accurate inventory of software assets, including version control, licensing details, and usage statistics.
- Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management.
- Ensure compliance with all relevant regulations, standards, and policies related to asset management.
- Perform research on industry best practices and incorporate them with our organizational practices.
- Regularly reconcile asset data between our in-house developed asset management platform (HUB) and enterprise platform (ServiceNow).
- Review and update asset deployment procedures to comply with company policies and RTRC requirements.
Qualifications:
- Strong background in hardware and software asset management (licensing, procurement, IT Operations, etc).
- Strong understanding of ITIL principles and best practices.
- Experience with ITIL, ITSM, or ITAM tools is required.
- ServiceNow experience is a plus.
- Ability to analyze data and provide insights.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Attention to detail and accuracy.
- Bachelor's degree or similar.
- Project management experience is a plus.