Customer Service Representative
4 weeks ago
Job Title: Retail Sales Associate
Job Summary: We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Goodwill Industries of Southwest Florida. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting customers on the sales floor, and processing transactions at the register.
Responsibilities:
- Provide friendly, fast, and accurate customer service
- Assist customers on the sales floor and at the checkout register
- Become familiar with all departments and categories to assist with customer questions and requests
- Greet all customers and take donations
- Process donations and provide receipts
- Cross-train to cover the backdoor donation area and process all stations in the backroom
Requirements:
- High school diploma or equivalent preferred
- Retail experience preferred
- Ability to use cash register, adding machine, credit card machine, and telephone
- Able to follow pricing guidelines and oral and written instructions
- Basic math skills and ability to use good judgment
- Ability to stand for long periods of time and lift up to 40 pounds
Benefits:
- Health, vision, and dental plans
- 403(b) retirement plan
- Paid holidays
- Personal time off (PTO)
- Employee Assistance Program
- Store discounts
- Tuition reimbursement
Workplace Values:
- Respect: We treat all people with dignity and respect
- Stewardship: We honor our heritage by being socially, financially, and environmentally responsible
- Ethics: We strive to meet the highest ethical standards
- Learning: We challenge each other to strive for excellence and to continually learn
- Innovation: We embrace continuous improvement, bold creativity, and change
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