Customer Service Representative

2 weeks ago


Washington, United States Giant Food Full time
About Giant Food

Giant Food is the #1 grocer in the Baltimore-Washington area, serving over 2 million weekly customers with annual sales topping $5 billion. Since its inception in 1936, the company has grown to over 160 stores across D.C., Maryland, Virginia, and Delaware, with a mission to be the most trusted and loved local food retailer in the community.

Job Summary

We are seeking a Customer Service Representative - Bundler and Customer Support to join our team. This role is perfect for individuals who are passionate about providing excellent customer service and have a keen eye for detail. As a Customer Service Representative, you will be responsible for maintaining our store's presentation, greeting and assisting customers, and performing various tasks to ensure a seamless shopping experience.

Responsibilities

• Greet and assist customers in a friendly and professional manner
• Maintain store appearance and presentation, including restocking shelves and tidying up the sales floor
• Help customers with questions and concerns, and resolve any issues promptly
• Collaborate with colleagues to achieve sales goals and improve customer satisfaction
• Perform various tasks as needed, such as cart collection and customer service support

Why Work at Giant Food?

We offer a dynamic and supportive work environment that encourages growth and development. Our associates are our greatest assets, and we provide opportunities for training and advancement, as well as recognition and rewards for their hard work. We believe in building a better place to work, shop, and live, and we invite you to join our team and be a part of it

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