Patient Service Coordinator

3 weeks ago


Bozeman, Montana, United States Intermountain Healthcare Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Intermountain Healthcare. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients and their families.

Key Responsibilities
  • Greets patients and families, answers phone calls, and responds to messages in a timely and professional manner.
  • Schedules patient appointments, registers patients, and verifies demographic information.
  • Collects patient payments, prepares medical records, and maintains accurate records.
  • Provides excellent customer service, resolves issues, and promotes a positive patient experience.
  • Maintains confidentiality and adheres to HIPAA guidelines.
Requirements
  • One year of customer service experience in a healthcare setting.
  • Strong communication and interpersonal skills.
  • Basic computer skills and data entry experience.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

At Intermountain Healthcare, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are committed to providing a work environment that is supportive, inclusive, and respectful of all employees.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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