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VIP Guest Experience Coordinator

2 months ago

Las Vegas, Nevada, United States Paris LV Full time

Exceptional Guest Experience at Paris LV

We are seeking a highly skilled VIP Guest Services Representative to ensure a seamless and memorable experience for our VIP guests during their stay at our hotel. As a key member of our team, you will be responsible for processing check-in and check-out transactions, assisting guests with booking activities, and addressing any concerns they may have. Your role will be to serve as a valuable resource for guests, providing information about our property and the surrounding area, as well as acting as a liaison to expedite guest requests.

Key Responsibilities:

  • Process guest check-in and check-out transactions efficiently and accurately
  • Assist guests with booking activities and making reservations
  • Address guest concerns and resolve issues in a timely and professional manner
  • Provide information about our property and the surrounding area to guests
  • Act as a liaison to expedite guest requests and ensure seamless service

Requirements:

  • Strong interpersonal and communication skills
  • Proficiency in a second language is advantageous
  • Self-starter with strong problem-solving abilities

Physical Qualifications:

  • Ability to perform reaching, stooping, and crouching motions
  • Effective verbal communication
  • Ability to stand for extended periods and lift 25lbs

We value diversity and equal opportunities for all. As part of the employment process, finalists will undergo a background check. Be part of a dynamic and inclusive work environment as we strive to provide exceptional service to our guests.