Honda Service Consultant

2 weeks ago


North Richland Hills, Texas, United States Saxet Equity Holdings Goldmound Inc Full time

Elevate Your Career as a Service Consultant at Saxet Equity Holdings Goldmound Inc.

About the Role

We are seeking a skilled Service Consultant to join our team and deliver exceptional customer experiences. As a key member of our service department, you will play a vital role in driving business growth and building strong relationships with our customers.

The successful candidate will have excellent communication skills, a positive attitude, and the ability to work collaboratively with our technicians and customers. If you're passionate about delivering exceptional customer service and have a keen interest in the automotive industry, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Welcome customers and provide a warm and welcoming experience in our service drive
  • Offer expert advice on maintenance and repair options, including upselling additional services when appropriate
  • Prepare accurate service estimates and quotes for customers, ensuring clarity on costs and timelines
  • Collaborate with our service technicians to relay customer concerns and ensure accurate service execution
  • Maintain detailed records of customer interactions, services performed, and parts used, as well as manage service history
  • Communicate empathetically with customers regarding their vehicle needs
  • Provide timely follow-up progress of each repair order and contact customers with repair changes
  • Analyze quality control reports and maintain a high Customer Service Index Score
  • Process monetary transactions accurately and efficiently

Requirements:

  • Full-time availability is required; applicants must be at least 18 years old
  • A valid driver's license and acceptable driving record are necessary
  • Creative problem-solving skills, a positive attitude, and the ability to analyze situations and make informed decisions
  • Honesty, empathy, and exceptional communication skills are essential for success in this role
  • Leadership skills in team-based and independent settings are also desirable

Benefits:

  • Competitive salary: $60,000 - $125,000 per year, depending on experience
  • Comprehensive medical, dental, and vision plans to support your health and wellness
  • Tuition reimbursement program (up to $2,000 back in your pocket within 12 months)
  • Employee referral bonus program - earn while building a stronger team
  • Generous discounts on sales, service, and parts at any Norm Reeves location
  • 401(k) matching program - build wealth and secure your future
  • Paid time off (PTO) and holidays for a perfect work-life balance
  • 6 holidays per year to spend quality time with loved ones
  • Section 125 cafeteria plan & flexible spending account - save on taxes for qualified expenses

About Us:

Saxet Equity Holdings Goldmound Inc. is a dynamic organization that values its employees and strives to create a positive work environment. We offer a range of benefits and opportunities for growth and development, making us an attractive choice for career-minded individuals.

Join Our Team:

We look forward to receiving your application and discussing this exciting opportunity further. Don't miss out on the chance to elevate your career with Saxet Equity Holdings Goldmound Inc.



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