Therapy Support Specialist

7 days ago


Pittsburgh, Pennsylvania, United States Medtronic Inc. Full time
About the Role

We are seeking a highly skilled Therapy Support Specialist to join our team at Medtronic Inc. This role will play a critical part in supporting our InterStim Therapy groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service, and education within a territory.

Key Responsibilities
  • Represent Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrating expertise in all aspects of implant, follow-up support, and troubleshooting techniques.
  • Maintain current knowledge about assigned products and services as well as competitive products.
  • Proactively identify needs and teach a broader level of caregivers and account employees.
  • Educate and train physicians, hospital personnel, and office staff on technical matters relating to our products and therapies.
  • Assist district manager and in-house training department in education/training of new employees in the district.
  • Provide sales support during or following cases, completing necessary documentation and executing invoices in various situations.
  • Maintain open and effective communication with all district personnel, customers, and other Medtronic employees.
  • Contribute to the completion of milestones associated with specific projects at the regional and/or national level.
Requirements
  • High School Diploma or GED and a minimum of 6 years of patient care/clinical experience, or an Associate's Degree and a minimum of 4 years of patient care/clinical experience, or a Bachelor's Degree and a minimum of 2 years of patient care/clinical experience.
  • Clinical skill and knowledge, experience with implantable Neuromodulation products and stim experience, experience in servicing medical personnel on product use, and experience working with a medical device or pharmaceutical company.
  • Ability to communicate effectively with sales and healthcare professionals, coach others on use of products and clinical applications, and prioritize under pressure.
What We Offer

Medtronic offers a competitive salary and flexible benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.



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