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Access Control Officer

2 months ago

Springfield, Illinois, United States Amentum Full time

Amentum is seeking a highly skilled Access Control Officer to join our team in a Springfield, VA location.

Shift will be 2nd or 3rd, the hours included 2:30pm - 6:00am.

Key Responsibilities:

  • Issue and track visitor badges by utilizing various computer systems to verify visitor identification, clearances, and visit authorization documentation.
  • Provide expert-level customer service and professionalism to visitors.
  • Communicate effectively with management, coworkers, clients, vendors, contractors, and visitors alike.
  • Assist interagency visitors with badge readers and direct visitors to proper destinations.
  • Direct visitors (including foreign nationals and foreign government officials) and employees to their destinations on a daily basis.
  • Provide escort duties as needed when there is an immediate client need.
  • Maintain access control procedures for restricted facilities by ensuring positive personnel identification.
  • Support the submission of required reports and deliverables in accordance with Client requirements on a weekly/monthly basis.
  • Provide support to after-hour functions, as directed.
  • Respond professionally and courteously to all personnel calls, emails, and messages in a timely manner.
  • Provide proactive thinking and problem-solving abilities to resolve and prevent future issues.
  • Wear appropriate work attire, which may include a company-provided dress uniform.
  • Perform all other security-related duties as assigned or requested.
  • Minimum of a HS diploma or GED.
  • Ability to work overtime and varying hours/a rotating 8-hour shift schedule to provide the necessary 24/7 coverage. Evening, weekend, and holiday hours are possible.
  • Strong written and verbal communication and strong interpersonal skills are necessary to provide needed instruction to onsite visitors.
  • Must be Customer Service-oriented, self-motivated, detail-oriented, dedicated, and well-organized.
  • Must be a US Citizen and possess and maintain a fully adjudicated Top Secret/SCI clearance.
  • Familiar with SCI and security processes and procedures.
  • Knowledge of DISS (formerly JPAS), Scattered Castles is helpful.
  • Incumbents preferred.

Amentum is an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.