Service Call Coordinator

5 days ago


Waynesboro, Mississippi, United States Mr. Rooter of Waynesboro Full time
Job Overview
At Mr. Rooter of Waynesboro, we pride ourselves on delivering exceptional customer service and maintaining a reputation for good work at a quality price. As a Customer Service Representative, you will play a vital role in upholding our service philosophy by handling incoming calls, scheduling service calls, and coordinating with customers and service technicians. This role requires a detail-oriented individual with strong communication skills, who can work effectively in a team environment. With a minimum of two years' admin experience, you will be able to provide top-notch customer service and contribute to the success of our company.

Responsibilities include:
  • Receiving incoming calls and providing excellent customer service.
  • Prioritizing and coordinating the scheduling of services.
  • Coordinating delays in schedule with customers and service technicians.

Salary Range: Approximately $55,000 - $70,000 per annum, depending on experience.

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