Service Excellence Coordinator

3 weeks ago


Waynesboro, Tennessee, United States Park Lawn Memorial Group, LLC. Full time
About the Role

The successful candidate will have a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.

Key Responsibilities
  • Establishing Professional Relationships: Build trust with client families through effective communication, empathy, and understanding of their needs.
  • Sales and Marketing: Identify opportunities to promote pre-need arrangements, merchandise, and services that meet client family needs and exceed their expectations.
  • Customer Service: Provide exceptional customer service by responding promptly to client inquiries, resolving issues efficiently, and ensuring timely completion of tasks.


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