IT Infrastructure Specialist
1 week ago
We are seeking a highly skilled IT Infrastructure Specialist to join our team at CTC Group. As a key member of our team, you will be responsible for providing technical support and maintenance for our production and training networks.
Key Responsibilities- Provide Tier 1 and Tier 2 technical support for IT systems, including problem identification, diagnosis, and resolution.
- Manage user accounts and workstations, including configuration and operation of IT systems.
- Install and maintain computers, including tablets, laptops, and desktops.
- Assist users in accessing IT systems and provide support for the dispatch system.
- Configure and manage LINUX, UNIX, and Windows operating systems, and install/loading operating systems software.
- Troubleshoot and resolve technical issues in a timely and efficient manner.
- Bachelor's degree or advanced degree in computer science, information systems, engineering, or other related discipline.
- Five (5) years of systems administration experience, or a combination of education and experience.
- Must meet DoD Directive 8570 IAM Level 1 requirements (Security + at a minimum).
- Active TS/SCI with polygraph security clearance.
- Microsoft Exchange 2013 and 2016; User Activity Monitoring (UAM); IBM Big Fix; VxRail; MS SharePoint; MS Active Directory; MS Windows Desktop Computing; Remote Desktop Management; MS PowerShell Integrated Scripting Engine (ISE); MS Office (Outlook, Word, PowerPoint, Excel, Project, Access); Adobe Professional; Adobe Creative Cloud; Blackboard; Avaya phone systems; Cisco phone systems; Skype for business.
CTC Group is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides engineering, technical, operational support, and training services to the Federal government and Mission Operations. We offer a comprehensive benefits package, including health, dental, and vision insurance, 401k, PTO, and holiday pay, disability and life insurance.
We are an equal employment opportunity employer and welcome applications from diverse candidates. Our company values open and direct communication, mutual respect, and adaptability in our partnerships.
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