Customer Service Representative

2 days ago

Rochester, Minnesota, United States Addman Engineering Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Addman Engineering. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, processing customer orders efficiently, and collaborating with internal teams to ensure timely fulfillment of customer orders.

Key Responsibilities
  • Process customer orders accurately and efficiently using our order management system
  • Provide prompt and professional customer service via phone and email, addressing customer inquiries and resolving issues related to orders
  • Maintain and update customer account information to ensure accuracy
  • Collaborate with internal teams, including production and shipping, to ensure timely fulfillment of customer orders
  • Monitor order status and communicate any delays or issues to customers proactively
  • Assist customers with product selection, pricing, and availability questions
  • Support project managers by providing order-related information and updates as needed
  • Participate in continuous process improvement initiatives to ensure maximum efficiency in the order entry process
Requirements
  • Excellent communication skills, both written and verbal
  • Strong attention to detail and accuracy in data entry
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Self-starter able to work with little supervision
  • Good team player with ability to work with others, lead or follow as needed
Qualifications
  • High school diploma or equivalent
  • Previous experience in customer service or order entry is preferred
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Customer-focused with a positive attitude and a willingness to learn
Work Environment
  • This job operates in a professional additive manufacturing, traditional manufacturing, and office environment
Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
  • Ability to accomplish the physical requirements of the position with or without reasonable accommodation
Safety and Policy Practices

Each employee must be knowledgeable of standard safety policies and procedures and adhere to the same while supporting the goals and objectives of the organization and recognizing the Company's need to achieve its business objectives

Affirmative Action: Addman Engineering is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities

  • Customer Service Representative

    4 weeks ago

    Rochester, Minnesota, United States FASTSIGNS #221601 Full time

    Customer Service RepresentativeAs a Customer Service Representative at FASTSIGNS #221601, you will be the primary point of contact for current and prospective customers. Your role will involve working with customers through various channels, including email, phone, in-person, and at their place of business. Your goal will be to build long-lasting...

  • Customer Service Representative

    4 weeks ago

    Rochester, Minnesota, United States Total Tool Supply, Inc. Full time

    {"h1": "Customer Service Representative at Total Tool Supply, Inc.", "p": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Total Tool Supply, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external...

  • Customer Service Representative

    19 hours ago

    Rochester, Minnesota, United States FASTSIGNS Full time

    Customer Service RepresentativeAt FASTSIGNS, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for building strong relationships with our clients, providing exceptional service, and ensuring their needs are met. Your primary goal will be to turn prospects into...

  • Customer Service Representative

    2 days ago

    Rochester, Minnesota, United States Total Tool Supply, Inc. Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and a desire to grow your career in sales? We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Total Tool Supply, Inc.Key...

  • Customer Service Representative

    3 days ago

    Rochester, Minnesota, United States Total Tool Supply, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Total Tool Supply, Inc.About the RoleThis is a front-line sales role where you will be responsible for providing exceptional customer service to internal and external customers, primarily in the electrical,...

  • Customer Service Representative

    3 weeks ago

    Rochester, Minnesota, United States Total Tool Supply, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Total Tool Supply, Inc.About the RoleThis is a front-line sales role where you will be responsible for providing exceptional customer service to internal and external customers, primarily in the electrical,...

  • Customer Service Representative

    1 month ago

    Rochester, Minnesota, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to drive sales.Key ResponsibilitiesProvide outstanding customer...

  • Customer Service Representative

    2 weeks ago

    Rochester, Minnesota, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company with a passion for providing exceptional customer service. Our team members are the backbone of our success, and we're looking for talented individuals to join our crew.Job SummaryWe're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be...

  • Customer Service Representative

    3 weeks ago

    Rochester, Minnesota, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a dynamic and fast-paced company that is passionate about delivering exceptional customer experiences. As a customer service representative, you will play a vital role in ensuring that our customers receive the best possible service.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our...

  • Customer Service Representative

    1 month ago

    Rochester, Minnesota, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products and...

  • Customer Service Representative

    1 month ago

    Rochester, Minnesota, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...

  • Customer Service Representative

    2 weeks ago

    Rochester, Minnesota, United States FASTSIGNS Full time

    FASTSIGNS **Job Summary:** As a Customer Service Representative at FASTSIGNS, you will be the initial contact with current customers and prospective customers. **Key Responsibilities:** * Work with customers in various ways, including email, telephone, in-person, and at their place of business * Build long-lasting relationships by turning prospects into...

  • Customer Service Representative

    4 weeks ago

    Rochester, Minnesota, United States Addman Engineering Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Addman Engineering. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, processing customer orders, and ensuring timely fulfillment of customer requests.Key ResponsibilitiesProcess customer orders...

  • Customer Service Representative

    4 weeks ago

    Rochester, Minnesota, United States Spherion Full time

    Job Title: Customer Service RepresentativeSpherion, in partnership with our client in Superior, WI, is seeking a highly skilled Customer Service Representative to join their team. This role is crucial in ensuring customer satisfaction by working closely with outside suppliers, dealers, and internal teams such as shipping, purchasing, and office staff.Key...

  • Customer Service Representative

    4 weeks ago

    Rochester, Minnesota, United States Holiday Companies Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    3 weeks ago

    Rochester, Minnesota, United States Molly Maid Full time

    Molly Maid Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Molly Maid. As a key member of our team, you will be responsible for:Key Responsibilities:Receiving incoming calls in a professional and courteous mannerScheduling estimates and cleansPerforming marketing functions to sell additional work and earn...

  • Customer Service Representative

    2 weeks ago

    Rochester, Minnesota, United States Addman Engineering Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Addman Engineering. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess customer orders efficiently and accurately using our order management...

  • Customer Service Representative

    21 hours ago

    Rochester, Minnesota, United States FASTSIGNS #221601 Full time

    Job SummaryAs a Customer Service Representative at FASTSIGNS #221601, you will be the primary point of contact for current and prospective customers. Your role will involve working with customers through various channels, including email, phone, in-person, and at their place of business. Your goal will be to build long-lasting relationships by converting...

  • Customer Service Representative

    1 week ago

    Rochester, Minnesota, United States Molly Maid Full time

    Molly Maid Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Molly Maid. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction with our services, and resolving any issues that may arise.Key...

  • Customer Service Representative

    2 weeks ago

    Rochester, Minnesota, United States Sam's Club Full time

    Job SummaryAs a Frontline Member Service Representative at Sam's Club, you will provide exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or self-checkout areas.Key...