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Team Operations Coordinator

2 months ago

St Louis, Missouri, United States TKFC LC dba St Louis CITY SC Full time
Job Overview

Position: Team Administrator for CITY2

Reports To: Sporting Director, Director of Team Operations, and CITY2 Coaching Staff

About TKFC LC dba St Louis CITY SC:

TKFC LC dba St Louis CITY SC is not just a soccer organization; we are a pivotal part of the St. Louis community, driving a cultural renaissance through sports. Our dynamic team of over 500 dedicated professionals thrives in a vibrant and fast-paced environment that fosters innovation, personal development, and immediate contributions.

Your Role:

At CITY, we embrace individuality and encourage diverse perspectives. We seek individuals who can leverage their unique experiences to enhance our mission. Experience the thrill of contributing to a community that passionately supports our vision, as you engage with 22,500 enthusiastic fans at our state-of-the-art venue.

Key Responsibilities:

  • Facilitate a smooth onboarding process for new players and their families, focusing on housing, education, and lifestyle.
  • Assist in the integration of new players, ensuring they are well-acquainted with the team and community.
  • Support players in administrative tasks such as obtaining necessary documentation (driver's license, social security number, bank account).
  • Coordinate player registrations and accompany them to medical appointments as needed.
  • Manage communication between team staff and players to ensure clarity and efficiency.
  • Oversee match day operations, including pre-match, halftime, and post-match activities.
  • Travel with the team to provide operational support during travel, training, and match days.
  • Collaborate with the Front Office on sponsorship opportunities and community relations, including player appearances.
  • Act as an internal consultant to provide insights from players' perspectives.
  • Build and maintain a database of contacts, networks, and vendors to support player services.

Required Skills and Attributes:

  • Ability to thrive in a collaborative environment.
  • Willingness to learn and develop professionally.
  • Commitment to high performance and quality outcomes.
  • Strong organizational skills with attention to detail and effective time management.
  • Adaptability and resourcefulness in a dynamic work environment.
  • Excellent communication skills for engaging with various stakeholders, including families, coaches, and community members.
  • Capability to manage multiple projects simultaneously.
  • Strong negotiation skills.
  • Ability to perform under pressure.
  • Experience coordinating travel arrangements with various stakeholders.
  • Proficient facilitation skills to manage conflicts and resolve issues.
  • Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.

Qualifications:

  • At least two years of experience in a similar role.
  • Bachelor's degree in business administration or sports management preferred; or a combination of relevant education and three years of experience in a similar capacity.
  • Proactive approach to identifying and completing relevant tasks.
  • Strong problem-solving abilities and sound judgment.
  • Familiarity with database applications and online reservation systems is advantageous.
  • Understanding of administrative principles, regulations, and accounting procedures.

Physical Requirements:

This role requires effective communication, active listening, and the ability to stand and engage in physical activities for extended periods.

Work Schedule:

Flexibility to work evenings, weekends, and holidays as required. Frequent travel and a valid driver's license with insurance are necessary.

Commitment to Diversity:

TKFC LC dba St Louis CITY SC is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.